Volvo Parts Counterperson

Santa Ana, CA

Job type: Full-time

Full job description

Position overview

The parts associate has the opportunity to interact with Techs, Advisors,

And Wholesale to help and sell manufacturer parts. The goal is to create an

exceptional experience to build customer service.

Who would I interact with?

This position interacts daily with Customers, the Parts Managers, and other

Parts Associates, just to name a few.

What are the day-to-day responsibilities?

  • Building relationships with Parts Wholesale Customers to meet their

needs and provide an excellent customer experience

  • Answer telephone calls promptly, courteously, and make every effort

to satisfy the caller’s inquiry

  • Provide customer with needed information and offer additional sales


  • Accurately price parts and accessories
  • Stock incoming inventory in the correct location
  • Maintain the parts department in a clean and orderly manner
  • Create and maintain merchandising display to promote product sales
  • Be computer knowledgeable with CDK, VIDA, And Excel
  • You will work with our Service Dep, Tech and give quotes and sell

parts to our customer

What are the requirements for this job?

  • High School diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Prior parts sales experience preferred
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable

safe driving record


  • Medical, dental and vision insurance
  • Paid vacations